South-East Asia’s biggest economy is growing with increased purchasing power of its 260 million population. Transport and logistics industry is playing a huge role in establishing Indonesia as a leader and world power.
Fabelio, one of the leading furniture marketplace aims to tap the changing consumer behaviour and the huge business opportunity underlying in it. With an aim to strengthen its technology offering, improve its logistics infrastructure, manage a wide portfolio of products - Fabelio has partnered with FarEye to improve its Delivery Happiness Score.
We are entering an era of dynamic and fundamental change to day-to-day operations. While the millennials today are witnessing rapid advancements in the ecommerce and thereby, the logistics operations, communications and collaboration tools are dramatically changing the way companies craft the logistics strategies, processes and systems.
The Indian cricket team has been spreading its magical touch all through 2017. However, many of us, passionate cricket lovers and die-hard fans of team India, were not entirely convinced with the achievements of the last year. Reason- it all came on friendly tracks and conditions in the Asian subcontinent. The real test for Asian teams (including team India) is when they tour outside the subcontinent (South Africa, Australia, England, New Zealand etc.). Like every India cricket fan who doubles up as a cricket expert, we also have some advice inspired by digital supply chain best practices that can help team India to settle #Hisaab25SaalKa (revenge of 25 years) against Protease. Take a look:-
The eCommerce industry has grown exponentially in the past two decades. Customer centricity and User Experience have become the focus areas, making last-mile logistics, a key to cut the clutter in such a competitive market. 86% of consumers believe that delivery is an important part of their online shopping experience as it is the only actual touch point for customers in the world of eCommerce. Therefore, making it necessary for logistics companies to invest in digital logistics.
Technology at the back of cloud computing is enabling breakthrough innovation in global Logistics & Supply Chain industry. On the other hand blurring boundaries between the countries have opened up the market for cross-border eCommerce thus creating a need for digitized logistics. According to BCG, global cross-border eCommerce will reach between $250 billion and $350 billion in 2025, up from $80 billion in 2014, with Asia, Europe and North America accounting for 40%, 25% and 20% of the market respectively.
Customer expectations are changing the landscape and redefining the way organisations function and deliver goods and services. Organisations today need new avenues, that help create value through service differentiation, and in Logistics, it is a point of delivery that is a magical moment to create the difference. Today’s tech-savvy customers simply expect more as they make more purchases - both offline and online. With evolving customer expectations, a smooth last mile experience is imperative in order to ensure brand loyalty.
How does a warehouse manager plan the most optimal routes for delivering 5000 shipments in a day with 500 bike riders to various parts of the city? The task of assigning specific packets and most optimal route suggestions to each rider is a very complex task, especially as the volume of shipments or geographic region expands. Imagine the same daily life challenge in the pure mathematical or statistical notations, there will be ‘n’ number of workforce moving through ‘m’ nodal points through ‘x’ routes to meet ‘y’ customers. Feeling lost? Yes, this happens in logistics industry too. This problem is known as Travelling Salesman Problem (TSP), a nightmare for organisations with the huge workforce. Mathematicians and computer scientists have been working on algorithms to solve the TSP or vehicle routing problem for over half a century now.
Consumer buying behavior is changing drastically with the growing internet penetration and availability of smartphones in abundance and at a cheap price point. With ample sources available, it is becoming easy and quick for consumers to search, evaluate, purchase, pay and return the products. The reality that lies ahead of these changes is that - a customer can engage with a brand through omnichannel, anytime.
Distribution logistics entails a wide range of activities including receiving, processing and delivering orders to end customers. The objective of adopting smart distribution logistics is to take finished products from production line to the end consumers in the fastest, safest, cost-effective, and the most reliable way. While on one hand, it leads to cost and resource savings for the organization, the customer experience also becomes better with more predictability of the delivery timeframe. Cloud and mobility driven distribution logistics to provide a wide set of optimization methodologies and tools which can be applied to one or more of the key touch points in the consumer product journey.
86% of consumers believe that delivery is an important part of their online shopping experience. Therefore, logistics is no more a backend function but plays a very important role in gaining competitive advantage in the highly cluttered e-commerce and retail industry. Logistics companies must invest in new flexible, scalable and future-oriented technologies that will make their operations smarter, more effective, and efficient.