Giving customers visibility into each important step of the service, tracking from beginning to end without being instructive, is entirely possible as data and alerts are at hand.
Improve customer service by streamlining the communication being sent out on a work circuit. Multiple SMS templates can be easily configured and triggered from the workers’ app to keep the customer informed of what to expect.
Enhance customer engagement by capturing feedback and ratings at the point of service completion, easily feeding back into the system.
Provide immediacy and convenience to your consumer by enabling digital payment options on FarEye’s compatible mobile platform.