"Serving the customers the way they wanted, helps you in retaining the customer," Piyush Ranjan, Co-Founder of Door Mint
Posted on 23rd Mar 2016 in Blog, Customer Stories
We recently stopped by at Mr. Piyush Ranjan's office and had a small chat with him over a coffee. Hard - core techie and an entrepreneur at heart, Mr. Piyush Ranjan loves building innovative, user friendly and scalable systems that solve real problems. Being listed by Forbes as a startup to watch out for in 2016, FarEye is proud to be associated with Doormint. In a candid conversation with one of the co-founders, Mr. Piyush Ranjan, we got an overview of the operations and how Doormint is determined to change the home laundry landscape in India.
Getting Candid with Mr. Anjani, CIO of Safexpress on Mobility & Analytics
Posted on 21st Mar 2016 in Blog, Customer Stories
In our happycustomers series., we happened to have a word with Mr. Anjani Kumar who is the man behind recent success of Safexpress. An industry expert and an avid lover of technology and analytics Mr. Anjani shared his insights on the upcoming trends in the Logistics & how mobility would be the game-changer in it. Here is a snapshot of our candid conversation with him.
#HappyCustomers: Driving logistics in South East Asia - Acommerce
Posted on 19th Feb 2016 in Blog, Customer Stories
South East Asia have become attractive for the logistics with the rise of ecommerce. With the world’s third largest population and with growing internet connectivity South East is catching the eyes of the investors and lots of other players.
With the penetration of Mobile Internet and the rise of ecommerce being the turning point for this trend, the ecommerce and logistics players should focus on investing time and strengthening the last mile delivery operations. To understand what drives the Logistics in South East Asia we at FarEye, did a small case study with the Logistics giant Acommerce.
Mobility Solution helps Bajaj Capital in increasing their customer visits: #Happycustomers
Posted on 28th Jan 2016 in Blog, Customer Stories
In our #HappyCustomers Series., we bring to you the success story of Bajaj Capital who deployed Mobility Solution for their sales executives. With the changing consumer demands and the rising cost of operations, Financial institutions are investing in technology and reaping the benefits of mobility solutions. A configurable mobile application helps in streamlining the field operations, save information on the field and identifying new customers.
We happened to have a word Mr. Rachit Mongia, Executive Vice President at Bajaj Capital Insurance Broking Limited & Mr. Jolly Asija, Vice President-Customer Services. Here is the gist of our conversation we had with them.
#Happycustomer: Tackling Last Mile Challenges & keeping customer happy || Ecom Express
Posted on 14th Jan 2016 in Blog, Customer Stories
The Last Mile Delivery industry has been facing a plethora of challenges over the years. With the rising ecommerce and industry becoming very competitive, Logistics players adapting to the new technologies to curb the challenges. Delivery Management have become crucial for Logistics players nowadays. We managed to have a word with Mr. Jaideep Singh, from Ecom Express about the challenges faced by them, and how they are catering the customer needs with superior customer experience.