Invoicing Made Easy!
Posted on 19th May 2016 in Blog, Release Notes
Paperwork, rekeying data and not having access to key information are all factors that are detrimental to the productivity of the field workforce. Invoices contribute to the bottom line of an enterprise. Raising an invoice involves labour-intensiveness and also it involves a processing time in it which would be around three to four days (on an average). The challenges involved in traditional invoice processing include., increase in the chance of error due to multiple sources, paper invoices are tough to monitor: In today’s fast paced work environment, paper invoices can be filed away and forgotten. Also, it fails to give financial visibility in the organisation and paper invoices are labour intensive: Data entry activity, each invoice necessitates a manual cross-reference for validity which involves comparing the invoices etc.
How to deliver on-time despite the routing challenges in India..
Posted on 9th May 2016 in Blog, Release Notes
With the distance traveled partly derived from its use of real-world data, relatively from predictive analytics and historical database, it remains as a crucial metric for the enterprises to understand the actual time spent, amount of fuel that is required etc. This in-turn helps making better schedules while keeping costs intact. Routing actual road distance measures the door-to-door travel time for mobile employees and compiling a historical database.
5 ways to delight your customer with best service..
Posted on 15th Apr 2016 in Blog
With brands becoming more and more conscious in building their brand value, brand managers are devising new customer strategies to woo the customer. Customer service has become more important than before - below is an infographic depicting the importance of this aspect thereby validating the above stated.
We work hard, we party harder at FarEye..
Posted on 3rd Apr 2016 in Blog
FarEye’s workstation is blended with employees from different cultures across India and some other international partners. We work together, we party together!!
Youth-led, fast-moving startup has become such a cliche that it's even been mocked in pop culture. FarEye have modeled its aesthetic much more than a sleek office and fun perks. The innovative and energetic vibe exhibited by our team can be boiled down to four themes that connect the “ethos” of the company: passion, personality, agility and authenticity.
"Serving the customers the way they wanted, helps you in retaining the customer," Piyush Ranjan, Co-Founder of Door Mint
Posted on 23rd Mar 2016 in Blog, Customer Stories
We recently stopped by at Mr. Piyush Ranjan's office and had a small chat with him over a coffee. Hard - core techie and an entrepreneur at heart, Mr. Piyush Ranjan loves building innovative, user friendly and scalable systems that solve real problems. Being listed by Forbes as a startup to watch out for in 2016, FarEye is proud to be associated with Doormint. In a candid conversation with one of the co-founders, Mr. Piyush Ranjan, we got an overview of the operations and how Doormint is determined to change the home laundry landscape in India.
Online Grocery Delivery: What Could Possibly Go Wrong?
Posted on 21st Mar 2016 in Blog
The balance between brick and mortar stores and online retailers is very delicate. A new feature on the app might cause the customer to lean towards shopping online more frequently. The convenience of getting a product from the neighborhood kirana shop within minutes might cause some to lean towards brick and mortar stores.
Recently, we talked to Shipra, who ordered from an online grocery. Let’s call it GoGrocery. GoGrocery provides hyperlocal solutions to grocery problems and requirements in Mumbai’s Andheri West area. Shipra placed her order just last week. It was the usual list of things she needed, wheat flour, olive oil, pulses, biscuits, sugar and tea leaves. The ordering process was simple. She logged on to the app, picked what she wanted and placed her order.
GoGorcery’s dispatch system was pretty fast. The order was delivered to her home within 4 hours, just as they had claimed on the first page of the mobile app. During delivery, she simply signed, paid and carried the bag inside. Since she could see the pulses and biscuits on top, she assumed the order was hers. But the next day when the maid was putting everything in place, she saw a few products missing and a few that she hadn’t ordered. Looked like they had delivered the wrong order.
Getting Candid with Mr. Anjani, CIO of Safexpress on Mobility & Analytics
Posted on 21st Mar 2016 in Blog, Customer Stories
In our happycustomers series., we happened to have a word with Mr. Anjani Kumar who is the man behind recent success of Safexpress. An industry expert and an avid lover of technology and analytics Mr. Anjani shared his insights on the upcoming trends in the Logistics & how mobility would be the game-changer in it. Here is a snapshot of our candid conversation with him.
Reaching New Horizons: LMF Asia #CEOTalks
Posted on 14th Mar 2016 in Blog, CEO Talks
“Thank you Jeong and the entire LMF Asia & Singex team for pulling off such a marvelous event. Not only was the show ideated well but you guys went out of your way to assist your participants and delegates at every step - right from picking a booth to the resolving admin issues. I personally witnessed it when I faced the last minute visa glitch that you helped resolve from your end and I am grateful for that. It would have been disheartening to not be able to participate at this Forum.
As a participant and speaker at LMF Asia I can most confidently say that this is great platform to bring together everybody associated with last mile fulfillment - right from logistics players to technology providers to thought leaders to aspiring start-ups on one platform.”
Get a 360 degree view on what is going on the field
Posted on 10th Mar 2016 in Blog
For service organisations, field operations are the last frontier where the enterprise information systems, labor controls, and productivity tools have yet to yield results. Dashboard gives a broader picture of what is going on the field. A business intelligence dashboard is a data visualization tool that displays the current status of metrics and Key Performance Indicators (KPI’s) for an enterprise.
Ecommerce, Customer expectations & Delivery Management!!
Posted on 9th Mar 2016 in Blog
Today’s fast paced world means everything we order online on e-commerce websites arrives at our doorstep within days. We are so accustomed to it that we expect that our packages can always be tracked and we like our delivery to be customized according to our requirements. Behind the scenes, the whole process is not as simple and involves multiple steps.
This is where delivery management software steps in and streamlines the process of picking up, processing and delivering packages. For the sender as well as the receivers, the time between the package being sent and received is crucial. Delivery management software is not only used for tracking packages form e-commerce websites, but also for tracking big shipments that have been imported or exported.