Field workforce management software is not only intended to manage field workforce of an organization, these software’s also help businesses grow their revenue and brand value too. Organizations having field workforce requires scheduling and dispatching of jobs to their field workers and manually it is very tough to perform such tasks. FarEye’s cloud based mobile field service management software consists of several features to track and monitor the field workers to increase the efficiency.
Features of FarEye field workforce management software
Better & effective job scheduling and dispatching
Scheduling and dispatching jobs to your field workers is made easy and help your field workers to dispatch their jobs within the time to enhance productivity and customer satisfaction .
FarEye’s auto assigning feature is the best solution to handle the real-time customer requests and allows you to respond to the customer request within two minutes.This increases the efficiency of your field workforce and reduce the manual efforts to save your time.
FarEye’s auto routing feature chooses the best routes for field workers to dispatch their jobs efficiently. It also helps you to reduce your travelling and fuel expenses and allows your field workers to deliver more deliveries easily to increase their efficiency.
Lesser Manual Work
FarEye automates your processes by integrating with the existing CRMs which directly pushes the jobs to the field and receive the updates from the field. This reduces the manual work allows you to manage and utilize your time to make effective business plans and take better decisions.
Real time updates from the field
Get real time updates from the field to know the status of each and every delivery attempted by your field workers. These real time updates from the field will help you to find, analyse and fix the challenges all in real time.
Real time updates to the customer
With FarEye you can easily collect the customer’s feedback and get updates from the customers in real time. Customers feedback will help you to improve your services and enhance your customer experience.
FarEye offers substantial data analytics to measure and get better business insights of the operations. This helps in figuring out the problems and success ratio of your business services.