The need for security will last for as long as the human race lives. Insurance being a service industry and dealing with human emotion – it is imperative that the customer is placed at the center of all its functions. FarEye ensures reliability and generates customer trust by helping insurance companies with Uberization of field sales; reduced TAT and simplified on-boarding process for clients.
Use FarEye’s mobility solution for your Insurance sales and Lead Management, Account opening and verification, service request management and payment collections.
Analytics based lead assignment to insurance agents on FarEye’s mobile app on certain prerequisites like expertise, distance etc.
Field attendance and geo-location capture at the time of Login
Mobile based application filling and multiple check points to ensure first-time-right client on- boarding.
Planned route received on insurance agent’s phone with access to client information, portfolio & need analysis.
Tracking option and regular alerts to the customer to ensure increased probability of purchase.
eKYC – Real time transfer of uploaded verification documents
100% accurate collection and customer visit reports
Interconnected workflow between concerned departments to ensure seamless & timely processing & renewals.
Mobile assist and alerts on the agents’ app to view leads, follow-ups, changed schedules; all on-the-go.
Update daily activities and capture proof of visit like digital signatures, photographs, geo-coordinates and time stamps giving the manager real time visibility of insurance agents’ activity.
FarEye’s intuitive interface enables upselling & cross selling on the basis of customer need analysis. Suggest right product for a particular customer depending on their lifestyle.
Checklists and different modes of payment to ensure that collections are complete in the
Live dashboards to monitor activity performance – targets and achieved numbers for multiple agents. Transparent operations and real time –field monitoring to manage ad-hoc customer request and visits .
Bajaj Capital case study
Playing a pivotal role in increasing reliability & transparency. FarEye is the chosen delivery management platform for Blue Dart – the world’s leading logistics company covering over 33,867 locations in over 220 countriesi
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FarEye’s technology solutions revolutionise enterprise operations by empowering the field workforce of a client company using a powerful mobile platform.
FarEye’s intuitive dashboard delivers real-time visibility to CXOs to better serve their customers.
This empowers the enterprises to build a competitive advantage by improving its agility. Read more