In recent years, developments have forced retailers to pivot quickly, alter their processes and shift priorities to remain competitive and ultimately, stay in business.
Consumer confidence in e-commerce has grown and their focus has shifted from brick-and-mortar stores to online shopping baskets. In response, retailers moved quickly to enhance their websites with AR, VR and to refine their end-to-end customer experience. Against this backdrop, the permanent adoption of hybrid working models saw a rise in home deliveries, resulting in higher consumer expectations around speed, flexibility and visibility.
The last mile is a notoriously tricky part of the supply chain for big and bulky goods retailers. Factors such as lack of visibility, cost escalation, limited control over driver operations and failed deliveries create issues for even the most agile of businesses.
The challenges of big and bulky goods delivery are shared across the industry. Solutions come in the form of businesses and leaders taking the time to innovate, meet with peers, publish their thoughts and drive discussions that make a difference.
At FarEye, we develop assets for big and bulky goods retailers to stay ahead and help usher in the positive advancements the industry needs - access these for free below.
Take your place at the events that drive innovation and guide the industry into the future. Join your peers and leaders at our upcoming live events - click below to sign up and claim your space.