Have a distributed field workforce? Worried on how to schedule your workforce efficiently and maximize your productivity? Know how well you can schedule your workforce based on the availability of the workforce and workload. Understand different ways of scheduling and choose the one best fits you based on your workflow.
The common challenges faced while scheduling & dispatching the mobile workforce include:
How does Schedule & Dispatch work with FarEye?
You can easily create a job, push customer information and set the priority. Once it is done, push the job on the mobile phones of the field workforce. FarEye offers four scheduling options which help you to optimize the resources available based on jobs, availability of resources, the proximity of the location and the field executives with intelligent automation. Now you can choose your business process based on your workflow and achieve an unprecedented level of efficiency and quality.
An efficient Scheduling & Dispatching helps in increasing the workforce efficiency; improves schedule accuracy, optimize resource allocation and reduce customer response time.
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Delighting customers is more than just meeting their needs at the moment. It is about building authentic relationships that stand the test of time. Serving an ever-changing set of customers by giving them the best customer experience is crucial for customer retention.
Most of the businesses today are becoming customer-centric. Specially, in an organisation where your field executive acts as a brand ambassador. Be it be after-sales, delivery, BFSI or any other sector field executives have become the touch points to the customer. Learn how to improve the customer satisfaction with FarEye and delight your customer.