With brands becoming more and more conscious in building their brand value, brand managers are devising new customer strategies to woo the customer. Customer service has become more important than before - below is an infographic depicting the importance of this aspect thereby validating the above stated.
With the power of Social media and with the increase of disposable income & the multiple options available, there has been an increase in the customer switching behavior. The breakneck speed in spreading the customer reviews on social networks with trending hashtags & posting in various forums is giving worrying the brands and it is helping them to rethink and redesign on their customer strategies in delivering superior customer experience.
With mobility being used as a collaborative tool to embrace the power of delivering superior customer experience, brands are investing in new-age mobile technologies to gain a cutting edge over the competitors.
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There are some who believe that cloud computing represents a sea change in the way computing will be performed by corporations as business computing shifts out of private data centers into cloud services.
Our latest set of feature enhancements makes it easier for you to sip your coffee while our software does the work for you!
The spike in online food ordering in the last five-years is steep. A research highlighted that digital ordering and delivery have grown 300 percent faster than dine-in traffic since 2014. Also, 60 percent of restaurant operators say that offering online delivery has generated incremental sales.