Most of the businesses today are becoming customer-centric. Especially, in an organization where your field executive acts as a brand ambassador. Be it be after-sales, delivery, BFSI or any other sector field executives have become the touch points to the customer. Learn how to improve the customer satisfaction with FarEye and delight your customer.
Logistics software is going through major changes in not just their capability or feature set, but a complete overhaul that pivots them in a different direction altogether. The scope of logistics as a function itself is changing so dynamically and rapidly that to keep track of the increasing changes becomes a daunting task.
By leveraging Digital Control Towers, modern delivery routing software powered with real-time data from the largest GPS, ELD and telematics network, keep a check on current status of all moving loads moving on the ground from a central control tower.
The state of delivery logistics in 2019 - What are the key trends shaping delivery logistics & how they are changing the game. The application of blockchain is set to increase in logistics operations especially with specific use-cases such as digital ledger, coordination of documents, order tracking & authentication. As much as 67% buyers decide if they should engage with a brand based on the returns experience.