Information systems help companies compete by maintaining low costs, differentiating products or services, focusing on the market niche, strengthening ties with customers and suppliers, and increasing barriers to market entry with high levels of operational excellence.
It helps businesses to leverage their core competencies by promoting the sharing of knowledge across business units. Information systems facilitate business models based on large networks of users or subscribers that take advantage of network economics. A virtual company strategy uses networks to link to other firms so that a company can use the capabilities of other companies to build, market, and distribute products and services. In business ecosystems, multiple industries work together to deliver value to the customer. Information systems support a dense network of interactions among the participating firms.
Impact of Information systems on organizations:
The introduction of a new information system will affect organizational structure, goals, work design, values, and competition between interest groups, decision making, and day-to-day behavior. At the same time, information systems must be designed to serve the needs of important organizational groups and will be shaped by organization’s structure, business processes, goals, culture, politics
Field Service organizations can manage their operations better by automating the processes and field workforce. Planning day-to-day operations, implementing the strategies, measuring the performance and analyzing the operations on a daily basis helps analyzing the company approach in the wake of delivering a superior service.
The spike in online food ordering in the last five-years is steep. A research highlighted that digital ordering and delivery have grown 300 percent faster than dine-in traffic since 2014. Also, 60 percent of restaurant operators say that offering online delivery has generated incremental sales.
The Food industry is one of the most operations-intensive industries where creativity and efficiency are of equal importance. With competition rising like never before, customers give a lot of significance to speed, quality, and over all experience.