Enterprises stress at gaining competitive advantage. User delight, efficient/productive workforce, and resource optimization lead them to versatile challenges for mobility. In the process of achieving it, the companies might face challenges in terms of data security, enterprise data gateway, device/platform diversity, manageability (application distribution and data management), and user experience. In order to break through challenges and fulfill the need of desired focus areas, enterprise solutions have also emerged with time. The mobile, as a mandatory gadget for users, has given a new direction to enterprise solutions. Mobile-centric solutions and services have emerged as an essential for enterprises due to target user dependency on mobiles. Considering the difficulties and challenges of mobile strategies, enterprises are looking for a unique and cost-effective catalyst solution that reduces the time to arrive at the market and offers high maintainability.
Mobile applications have changed the focus from what’s on the web to the applications on mobile devices. Mobile apps are no longer an option; they are now an imperative, even a measurable ROI (return on investment) for enterprises. Many factors play a crucial role in enterprise mobile strategy-namely, device management, online/offline behavior, timely upgrade, data security, extensibility, scalability and multiplatform supported application.
The objective of an enterprise mobility can be defined
Enterprises would require mobile-centric services, consulting, and respective solutions from SMEs (subject matter experts). Broadly enterprise mobility can be classified into three stages:
The three strategies work in a circular way in an enterprise. Strategies are built over time. They get mature with end-user feedbacks, results and business-oriented reports. Solutions are updates over the period with versatile innovations, emerging technologies, and market trends. Management features and support are the outcome of emerging and evolving essentials from strategies and solutions.
More about enterprise mobility eco-system and landscape will be discussed in our next blog.
In today’s world where technology is dynamic, shoppers expect an open communication experience and live visibility of the order delivery. In a highly competitive market, the customer’s happiness score is very important for businesses. Players in the last-mile industry need to acclimatize to new industry landscape and not just efficient but intelligent last mile processes.
Field Service organizations can manage their operations better by automating the processes and field workforce. Planning day-to-day operations, implementing the strategies, measuring the performance and analyzing the operations on a daily basis helps analyzing the company approach in the wake of delivering a superior service.
Automation is a buzzword now, where the involvement of field workforce is more. The motto of automation is to complete tasks faster with fewer errors at cheaper costs.