Industries such as Logistics, E-commerce, Travel & Transport, employ a big chunk of their task-force to work in the field, who carry-out company’s flagship service. Often times, the team even works in other parts of the world. Such scenarios create management gray areas, where managers have no clue of the job status and possible risks. Field workers, on the other hand, have no clue how to fix those possible risks and of further assignments. Once, out on the field, the next strategy could only be planned after field force report back. However, this is not the case with companies who take advantage of FarEye – a field service management software.
When it comes to managing big field data, there’s hardly any better solution than a cloud-enabled mobile field service management software. Deliberately designed to bridge the gap between managers/decision-makers and field force, FarEye brings the whole company on the same page. This enables companies to fully optimize their field force; at the same time, give complete control of workflow to the managers. Furthermore, with mobile and cloud-enabled features, the software made all field data available at your fingertips, 24/7.
Insightful Statistics on Field Service Technology:
For Remote Field work-force:
FarEye connects the dots of different aspects of field service management, thereby producing a cohesive and comprehensive picture of the workflow. It gives the competitive advantage a business needs to have an edge over its competitors. Today, FarEye has emerged to be one of the best field service management software, helping businesses from around the globe in improving their productivity, sales
* Field Technologies Magazine (http://goo.gl/MGgQrJ)
** RapidValue Solutions (http://goo.gl/ywaEyo)
*** RapidValue Solutions (http://goo.gl/ywaEyo)
**** SwiftMeap (http://goo.gl/lM125C)
† Field Technologies Magazine (http://goo.gl/MGgQrJ)
An enterprise has several business units and systems at execution level. Acronyms like FSM -Field Service Management, CRM- Customer Service Management, SCM-Supply Chain Management, ERP – Enterprise Resource Planning, ESP- Enterprise Social Platform, ECM – Enterprise Content Management act as enterprise segments or systems. It’s difficult to exist in isolation for any system at enterprise.
Field Service organizations can manage their operations better by automating the processes and field workforce. Planning day-to-day operations, implementing the strategies, measuring the performance and analyzing the operations on a daily basis helps analyzing the company approach in the wake of delivering a superior service.
FarEye's CEO, Kushal Nahata awarded at the India Retail & eRetail Congress