Modern route planning software equips your delivery partners to collect electronic proof of delivery as an image, signature, or timestamp while also providing an easy way to collect feedback for your business.
90% of customers expect to be able to intervene after providing an incorrect address for delivery. Over 50% expect the ability to reroute a package to a different address or request an in-store pick-up, while the item is in transit.
Real-time dynamic routing features of a food delivery platform is critical for fulfilling hyper-local food delivery requirements. Hyper-local food delivery is extremely demanding when it comes to quick turn-around-times (TAT).
The spike in online food ordering in the last five-years is steep. A research highlighted that digital ordering and delivery have grown 300 percent faster than dine-in traffic since 2014. Also, 60 percent of restaurant operators say that offering online delivery has generated incremental sales.
ML capabilities empower logistics software to analyze historical data to deliver critical business information and predict issues that can impede deliveries, including congestion and early detection of pilferage and theft.
Within a short time, items under reverse logistics can transform into a parasite that feeds on an organization’s profitability. In the US alone, Statista highlights that return deliveries will cost $550 billion by 2020, 75.2 percent more than four years prior.