The rise in the increased use of mobility for field service has been in parallel and based on the heightened use of cloud services. With mobile being one of the five top areas for cloud expansion, many of the businesses are employing cloud platforms.
Whether it’s sharing of information via file syncing, storing data or employing social media, many companies are executing cloud strategies. The increased reliance on public cloud resources for many functions is due to the advantage that cloud-based solutions are more secure. The key factors that make cloud deployment compelling are:
In addition to the above, the major benefit to the field service organizations through cloud-based mobility is the ability to dispatch the work to the handheld devices, receive real-time updates and increase operational efficiency by reducing the time and enabling optimization of resources. And these benefits represents the true advantage of increased mobility and cloud adoption.
Paperwork, rekeying data and not having access to key information are all factors that are detrimental to the productivity of the field workforce.
The balance between brick and mortar stores and online retailers is very delicate. A new feature on the app might cause the customer to lean towards shopping online more frequently. The convenience of getting a product from the neighborhood kirana shop within minutes might cause some to lean towards brick and mortar stores.
Rising cross-border growth coupled with the advent of new-age technologies Artificial Intelligence, digitalisation and predictive analytics along with anticipatory logistics is making the logistics space exciting for 2018. We have summarised the way the Supply Chain and Logistics will shape up in 2018.