The rise in the increased use of mobility for field service has been in parallel and based on the heightened use of cloud services. With mobile being one of the five top areas for cloud expansion, many of the businesses are employing cloud platforms.
Whether it’s sharing of information via file syncing, storing data or employing social media, many companies are executing cloud strategies. The increased reliance on public cloud resources for many functions is due to the advantage that cloud-based solutions are more secure. The key factors that make cloud deployment compelling are:
In addition to the above, the major benefit to the field service organizations through cloud-based mobility is the ability to dispatch the work to the handheld devices, receive real-time updates and increase operational efficiency by reducing the time and enabling optimization of resources. And these benefits represents the true advantage of increased mobility and cloud adoption.
The key to effective delivery planning is to simplify your supply chain by removing unnecessary links thereby optimizing costs and improving efficiency. A small investment in supply chain technology can go a long way towards building your brand reputation and long-term customer loyalty.
Large organisations today, have complexity in managing orders and it this in turn, escalates supply-chain costs and also the inaccurate promises. A centralized view of orders cuts down the complexities, and enables them to identify and rectify the issues before they become an issue for the customers.
Research done on IT and business performance has found that (a) the more successfully a firm can align information technology with the business goals, the more profitable it will be, and (b) only one-quarter of firms achieve alignment of IT with the business.