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Customer Delight

Assured Customer Delight

The ultimate goal of any company is to surprise and delight customers with the quality of service provided.

Customer Delight FareEye

Complete Transparency

Giving customers visibility into each important step of the service, tracking from beginning to end without being instructive, is entirely possible as data and alerts are at hand.

Streamlined Communication

Improve customer service by streamlining the communication being sent out on a work circuit. Multiple SMS templates can be easily configured and triggered from the workers’ app to keep the customer informed of what to expect.

Capture Feedback

Enhance customer engagement by capturing feedback and ratings at the point of service completion, easily feeding back into the system.

Flexibility with Payments

Provide immediacy and convenience to your consumer by enabling digital payment options on FarEye’s compatible mobile platform.

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Technology For Internet-Age Smarter Logistics

Technology For Internet-Age Smarter Logistics

The machine-learning based geo-coding techniques enable the consumer as well as warehouse supervisor to know the exact location of the rider, ETA of the shipment, and any expected delays due to various reasons.

Analytics

Analytics

FarEye’s analytics tool eliminates complexity from data collected, and turns it into actionable insights. With this, there is greater clarity, speed and accuracy.

Distribution logistics

Distribution logistics

Digitization has also automated the mundane and repetitive processes for logistics organisations to save cost, time, and human resource