FarEye Optimises Amway's 3PL Network To Deliver Brand Promise 'Real-Time'
Amway Case Study
FarEye's Optimises Amway's 3PL Network To Deliver Brand Promise "Real-Time".
86% customers are willing to spend more in order to ensure a smooth customer experience.
In today’s era of Uberization, on-demand customer experience is the key. Be it ordering a pizza with a few clicks or tracking the time of its arrival, today's empowered consumers want to have the power to pick and choose what they want, as well as have complete visibility of the product journey.
FarEye’s team of experts analyzed Amway’s challenges in detail and offered them a solution which gave them the desired visibility into of the process right from the time products move out of the fulfillment centers until they reached the customer or direct seller with the help of third-party logistics (3PL).
With FarEye’s carrier-agnostic SaaS platform, retailers can transform their customer experience and deliver ‘delight’ by having complete visibility of the logistics movement and keeping the customer informed at every step in ‘real-time.’