According to a Statista report, over 2.14 billion people worldwide are expected to buy goods and services online in 2021. Without an efficient dispatch system in place, too much time will be spent in manually tracking the vehicles, planning routes and organizing driver’s schedules. With a dispatch tracking software, managing these processes is easy. The software is designed to help automate routing and scheduling processes, providing an efficient way to coordinate routes and deliveries.
There are many benefits of using a dispatch tracking software. Here we will look at seven of them.
1. Transportation Management
A dispatch tracking software acts as a centralized online system which helps control every transportation process. This way, an organization can accurately track the whereabouts of its resources. With GPS and mobile apps providing real-time updates, keeping track of locations and statuses of drivers would enable companies to improve their dispatch system. The software can help schedule a daily dispatch plan, alert drivers about the changes in the delivery schedule by email or text messages, provide billing assistance, suggest solutions based on the availability of the resources, among other things.
2. Automated Scheduling
Dispatch tracking software provides tools to automate scheduling and assigning drivers to their job assignments. GPS tracking and advanced routing plan helps provide timely deliveries. Real-time access to the current traffic, weather conditions enables the software to build a custom route and get updates on the current location, what route or how fast they are going. The software gives full visibility of its resources at all times, and makes tracking of delivery status, activity timeline of drivers and proof of delivery of order easy.
3. Route Optimization and Real-Time Route Updating
Dispatch tracking software helps in implementing the cost-effective route optimization plan, taking into consideration the location, vehicle and fuel costs. The software uses GPS to monitor the traffic and weather conditions to create the best dispatch route. This also helps in making real-time adjustments in case of changes, and to inform the driver about the same. The software can be used to send notifications to all concerned stakeholders, including the customer about the status of the delivery for maximum transparency. The software has tools to consolidate and analyze historical data of all the routes, enabling the management to study and improve their dispatch system.
4. Monitoring Driver Behavior and Safety
Real-time monitoring ensures that the drivers follow proper driving etiquette. Dispatch tracking software helps track the route via notifications sent by the software. The software also helps you rate and review the driver’s performance.
5. Business Intelligence Tools
Dispatch tracking software provides business intelligence tools, which helps in presenting a set of information in a visual way like a chart or customizable dashboards, which are easier to interpret than numerical data. It helps companies track their performance based on parameters like delivery time, order completion, transportation costs, customer satisfaction and so on.
6. Scalability and Flexibility
The dispatch tracking software should be able to effectively adjust and adapt to the changing business requirements. This scalability feature available in the dispatch tracking software ensures that the services can be scaled, customized and adjusted to match the needs of the business in order to provide a better experience.
7. Improved Customer Satisfaction
Using real-time information to provide a timely and dependable service ensures the satisfaction of the customer. With dispatch tracking software, organizations can easily plan the fastest and safest route for the drivers, ensuring that the goods arrive at the locations on time.
FarEye’s dispatch tracking software empowers enterprises to improve operations, increase productivity and reduce costs of a business while delivering vastly-improved customer experience. Signup for a quick demo to know more.