FarEye Blog

Stories, Thoughts & Ideas On Logistics & Supply Chain

Rapidly Evolving Factors That Makeup for a Delightful Customer Experience

May 09, 2020

According to a survey, when asked what delivery standards the industry should be striving to achieve in the future, 70% of consumers surveyed want more flexible options. But unfortunately, only 4% of retailers allow customers to make changes to their delivery requirements at any time after they have placed an order. This needs to change now.

COVID-19 shall pass too, but until then...

March 27, 2020

COVID-19 has changed the way people think and conduct businesses, but it cannot change the fighting spirit of Human race. This too shall pass, but until then...it is about Dark Stores, Contactless Deliveries and being safe.

Last Mile Challenge #3: Ensuring Flexible Deliveries

February 05, 2020

As customer experience rapidly takes the center stage in the world of online deliveries, businesses are constantly looking for ways to make logistics operations more customer-centric. The challenge is that the expectations of a customer are constantly evolving.

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