September 07, 2015
Most of the businesses today are becoming customer-centric. Specially, in an organisation where your field executive acts as a brand ambassador. Be it be after-sales, delivery, BFSI or any other sector field executives have become the touch points to the customer. Learn how to improve the customer satisfaction with FarEye and delight your customer.
October 10, 2015
Service employees are the brand. Employees truly “are the brand” and optimize the company image that each is attempting to create in the minds of its customers. Because contact employees represent the organisation and can directly influence customer satisfaction, they perform the role of marketers. For your employee to satisfy your customer it is important that he is satisfied.
January 15, 2016
The Last Mile Delivery industry has been facing a plethora of challenges over the years. With the rising ecommerce and industry becoming very competitive, Logistics players are adapting to the new technologies to curb the challenges. Delivery Management have become crucial for Logistics players nowadays.
