February 11, 2021
Rejections are not just hard but expensive too, especially when it comes from your beloved customers. All that effort you took to provide a delightful customer experience goes in vain when she returns her order. Little does the customer know about the storm she triggered just by returning what she purchased. Brands have to be the bigger person here and ensure that the product is efficiently sent back.
June 20, 2019
A digital control tower has the unique capability to seamlessly integrate disparate supply chain and logistics platforms like ERP, TMS, WMS, and CRM. It accumulates the data generated by these systems and displays it on an easy-to-understand dashboard.
June 04, 2019
Within a short time, items under reverse logistics can transform into a parasite that feeds on an organization’s profitability. In the US alone, Statista highlights that return deliveries will cost $550 billion by 2020, 75.2 percent more than four years prior.
