FarEye Blog

Stories, Thoughts & Ideas On Logistics & Supply Chain

What's Making Reverse Logistics A Challenging Brand-Customer Affair

February 11, 2021

Rejections are not just hard but expensive too, especially when it comes from your beloved customers. All that effort you took to provide a delightful customer experience goes in vain when she returns her order. Little does the customer know about the storm she triggered just by returning what she purchased. Brands have to be the bigger person here and ensure that the product is efficiently sent back.

Is The Holier Than Thou Approach To Reverse Logistics Helping You?

June 20, 2019

A digital control tower has the unique capability to seamlessly integrate disparate supply chain and logistics platforms like ERP, TMS, WMS, and CRM. It accumulates the data generated by these systems and displays it on an easy-to-understand dashboard.

Reverse Logistics: 3 Ways To Effectively Manage Returns

June 04, 2019

Within a short time, items under reverse logistics can transform into a parasite that feeds on an organization’s profitability. In the US alone, Statista highlights that return deliveries will cost $550 billion by 2020, 75.2 percent more than four years prior.