Delivery planning used to be exceptionally simple years ago. As e-commerce had just been introduced to the public, customers felt grateful for doorstep deliveries and didn't mind waiting a week or two before having their products delivered. Besides, most people were still wary of online shopping; so the volume of parcels to be delivered was also less.
But that was then…
Today, customers are very demanding and wish to have more control over their deliveries. They don’t mind paying more for better service but are quite unforgiving when it comes to the level of service they expect from brands. Data indicates that over 50% of customers would stop using a retailer after two or three late or incorrect deliveries.
Woah! That puts a lot of pressure on businesses that must compete with the extremely fast deliveries offered by Amazon Prime in the midst of increasing volumes and growing delivery locations.
Jack, a savvy route planning manager for a growing firm, has overcome these challenges in style. By embracing a powerful delivery route optimization software, Jack ensures speedy and accurate deliveries while keeping the customers informed of any delays.
Of course, it hadn't been easy when Jack had introduced the idea of automated route planning and work allocation in his company for the first time. Most of his seniors and peers were wary of so much reliance on technology.
However, Jack finally had his way and was able to streamline the delivery process significantly with one single change - introducing technology for optimized route planning. The logistics software he introduced not only calculated the most efficient delivery routes but also made the drivers accountable to ensure timely deliveries. He was also able to give customers more control over their deliveries through real-time notifications regarding the location of their parcels.
The following features in the delivery route planning software made the above scenario possible:
Surprised? Don’t be.
Simply ditch the pen and paper and let technology take care of your shipments while you focus on other aspects of your business.
The Future of Delivery Route Planning
Today, advanced route planning software employs machine learning algorithms to scan through historical data and choose the most efficient routes for delivery. Such software is also capable of alerting the drivers in real-time while allocating them work, intelligently, to ensure the best outcome.
In the future, a higher degree of automation will ensure faster deliveries with minimal human intervention. The era of ‘superfast’ deliveries, powered by drones, is not very far, considering the developments in the field. Read on to know how the future of routing will look like.
In 2019, Google Wing became the first drone delivery company to receive Air Carrier Certification from the United States Federal Aviation Administration (FAA). This means that Wing can start a commercial service for delivering goods from local businesses to homes in the United States. It is reported that Wing drones have already flown over 70,000 test flights, and made over 3,000 deliveries to “doorsteps, driveways, and backyards of customers in Australia.”
In Houston, Nuro, a self-driving delivery startup, has teamed up with a large pizza delivery chain to enable a driverless pizza delivery service in the area. At the same time, Uber has announced its plan of starting a food delivery service powered by drones.
At FarEye, we are continually experimenting with new technology to make your deliveries extremely fast, hassle-free, and cost-efficient. Be future-ready by adopting a modern route optimization software that promises improved efficiency and generates delightful delivery experiences.
We have transformed hundreds of businesses with our intelligent route optimization software. To know how we can transform the way you execute route planning signup for a quick demo here.
The proliferation of Artificial Intelligence, Machine Language, and Software-as-a-Service (SaaS) in the Trucking Management sectors is also providing innovative solutions to age-old pain points like efficiency, visibility, and route mapping.
90% of customers expect to be able to intervene after providing an incorrect address for delivery. Over 50% expect the ability to reroute a package to a different address or request an in-store pick-up, while the item is in transit.
COVID-19 has changed the way people think and conduct businesses, but it cannot change the fighting spirit of Human race. This too shall pass, but until then...it is about Dark Stores, Contactless Deliveries and being safe.