Top 5 Reasons to be at the Post Expo 2018
The postal and parcel industry’s landscape is changing year by year fueled majorly by the rapid eCommerce growth. According to a recent report, global parcel volumes rose by 17% to 74.4 billion parcels in 2017 and are expected to surpass the 100 billion mark by 2020. On average, 2,300 parcels were shipped every second in 2017. Are you prepared to keep pace with such enormous growth?
With an estimated 4,000 postal, courier and express logistics professionals gathering in one place Post Expo 2018 offers the best platform to engage, network and learn all about the latest trends in the market, gain from the insights of the industry leaders and build logistics operations that continue to delight the end-customers.
Here are a few reasons to be at the biggest postal and parcel event this year!
1. Crack the open secret to last-mile success
Imagine a universe wherein reaching the consumer’s doorstep is hassle-free and the customer satisfaction level is 100%. Last mile logistics is one of the most complex tasks and usually costs a lot to eCommerce/ retailers, courier and postal companies.
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2. A chance to explore the latest technology and services
The vast exhibition will give you a chance to explore the latest innovations in order to win the last mile. It is an all-inclusive opportunity for retailers and eCommerce giants of the world to achieve a customer-centric approach to delivery. From first to last mile processes, automating reverse pick-ups, leveraging AI and Machine Learning to increase first attempt success rates, big data analytics to increase efficiency and much more. The technologies showcased at Post Expo will enable your enterprise to achieve cost optimized and simplified logistics operations.
3. The road towards Customer-Centric last-mile solutions
The European e-commerce industry will be worth €800bn by 2020. About 69% of European online buyers face problems with product deliveries. With the changing time the customer’s expectation is also rising and hence offerings like personalized deliveries, time-slot based deliveries, parcel shops and reverse pick-ups are becoming necessary for the convenience of the customer and to ensure brand loyalty. eCommerce enterprises lack an automated and intelligent system that could manage logistics operational efficiently at the least cost and quick turnaround time.
There is a need of for a digital logistics platform to ensure error-free deliveries coupled with a superior delivery experience offering customers uber-like tracking and estimated time of arrival of their products. This is important as customers want to be informed and updated.
4. Thought-Leadership Sessions By CxO’s of the world
This global postal and parcel event will host sessions around disruption and innovation that’ll reflect the most critical aspects of the logistics industry. This will again enable postal and parcel companies to enter the league of the Amazons of the world.
5. Intelligent Last Mile Processes
Digitally-enabled competitors will disrupt 33% enterprises by 2020, this indicates the pace and speed of changes that the industry’s ecosystem is undergoing.
In today’s world where technology is dynamic, shoppers expect an open communication experience and live visibility of the order delivery. In a highly competitive market, the customer’s happiness score is very important for businesses. Players in the last-mile industry need to acclimatize to new industry landscape and not just efficient but intelligent last mile processes.
FarEye is a logistics intelligence platform to optimize parcel movement for retailers and 3PL companies. Meet our experts at Booth #B1.134 at Post-Expo to solve the existing last mile challenges along with solutions to increase operational efficiency.
You can also book a free demo right away!
Most of the businesses today are becoming customer-centric. Specially, in an organisation where your field executive acts as a brand ambassador. Be it be after-sales, delivery, BFSI or any other sector field executives have become the touch points to the customer. Learn how to improve the customer satisfaction with FarEye and delight your customer.
Field Service organizations can manage their operations better by automating the processes and field workforce. Planning day-to-day operations, implementing the strategies, measuring the performance and analyzing the operations on a daily basis helps analyzing the company approach in the wake of delivering a superior service.
Geo-fencing for an enterprise can be effective to monitor workforce movement in a desired location. By setting a virtual fence, you can give clear instructions to your workforce. Creating a virtual fence and further offering it as part of a mobile app will actually let you know the location of the respective app users within this virtual fence.