December 09, 2020
Last-mile delivery is the most important and expensive part of the supply chain and logistics. As much as 28% of shipping expenses can be attributed to last-mile delivery costs. Although it’s extremely important to invest in last-mile operations as it directly impacts customer experience, there is always a need to optimize costs.
December 08, 2020
Over the decades last mile logistics have not only evolved but snowballed into a complex supply chain problem. With rapid evolution of technology now it’s possible to literally see the inefficiencies present in existing logistics models. Hence, we are seeing a rapid shift from logistics being a cost center to becoming not only a business enabler but also an engine that’s driving new revenue streams.
December 04, 2020
The entire meaning of customer experience and the demands of customers post-pandemic have gone through a massive shift. There were initial knee-jerk reactions to this and retailers had to figure a coping mechanism. This meant doing a variety of things such as building a delivery ecosystem, factoring in new safety protocols, handling surge demands, managing lean staff availability and more.
