January 31, 2020
It’s that time of the year when temperatures drop but celebrations don’t. It’s Christmas and New Year’s Eve. It’s the season for good food, nice clothes, and a lot of gifts. In other words, it’s time for eCommerce and online food delivery companies to gear up for some serious business.
January 25, 2020
The gold standard of customer experience in retail is a moving goalpost and is a game that everyone is upping with each passing year. 2020 would be no different in terms of how this would change the game for so many brands and how they would try and achieve competitive differentiation through excellent customer experience.
January 20, 2020
From a growing demand for eco-friendly deliveries to leveraging self-service delivery models, customer expectations from the last-mile are evolving even faster. Here is a quick look at some of the key trends that will impact last-mile delivery operations in 2020.
