December 04, 2020
The entire meaning of customer experience and the demands of customers post-pandemic have gone through a massive shift. There were initial knee-jerk reactions to this and retailers had to figure a coping mechanism. This meant doing a variety of things such as building a delivery ecosystem, factoring in new safety protocols, handling surge demands, managing lean staff availability and more.
December 04, 2020
The main objective of last mile logistics is to deliver the package to the customer as soon as possible. The last mile problem is, while customers want deliveries to be free and fast, it also is the most expensive and time-consuming part of the supply chain process amounting up to 53% of the total cost of shipping.
December 02, 2020
The initial months of 2019 has led to a flurry of bespoke fleet temperature monitoring systems and tracking mechanisms. All this is the result of the fear triggered by the ongoing pandemic and rightly so, COVID-19 is deadly. This has also resulted in a situation that has greatly increased our dependency on online or home deliveries and that's not going away anywhere for a significant amount of time.
