January 14, 2020
As customer experience rapidly takes over price as a major competitive differentiator and margins keep shrinking, ensuring end-to-end visibility of supply chain and logistics operations will become imperative. Hence, there is no way out but to integrate disparate IT-systems and embrace disruptive technologies.
January 01, 2020
Shrinking delivery time, ballooning customer expectations, and cut-throat price wars are making managing deliveries a herculean task. To find the right balance between all these aspects, it’s important to ensure robust last-mile delivery operations. A delivery management software can empower businesses to shrink costs, drive super-fast deliveries and help keep your customers loyal.
January 25, 2020
The gold standard of customer experience in retail is a moving goalpost and is a game that everyone is upping with each passing year. 2020 would be no different in terms of how this would change the game for so many brands and how they would try and achieve competitive differentiation through excellent customer experience.
