The ultimate goal of any company is to surprise and delight customers with the quality of service provided.
Giving customers visibility into each important step of the service, tracking from beginning to end without being instructive, is entirely possible as data and alerts are at hand.
Improve customer service by streamlining the communication being sent out on a
Enhance customer engagement by capturing feedback and ratings at the point of service completion, easily feeding back into the system.
Provide immediacy and convenience to your consumer by enabling digital payment options on
Consumers today expect delivery anytime, anywhere. So, companies must be ready to provide omni-channel logistics.
CxOs are betting a lot on the investments in the Supply Chain Market and are expecting to exceed $ 13bn in total software revenue by the end of 2017, up 11% from 2016.
A product journey faces constant movement and activity, and each step holds the potential for delays, wasted money, and errors.