Talent Wins Games But

Teamwork Wins Championships!

Job Description

Sr. Director or VP Customer Success

Job Title - Sr. Director or VP Customer Success

Exp.- 10 + Years

Job Description:-

  • Understand product capabilities, conduct competitive analysis, and create product positioning
  • Adaptability to changing requirements, quick and eager learner (i.e. with an attitude to learn new skills/topics).
  • The fulfillment of both knowledge and information requirements of both internal and external customers/clients in a timely manner.
  • Ability to work under tight deadlines on various projects simultaneously.
  • Good Communication skills.

Key skill set : 

  • Strong analytical, critical thinking, and problem-solving skills.
  • Testing on Web and Mobile Applications.
  • Working knowledge of APIs, Database and testing the same.
  • Strong Knowledge on Software Testing concepts.
  • Ability to create and review test cases / scenarios
  • Able to present and drive client demos
  • Test Estimation and documentation reviews

Good to have Skill Set:

Knowledge of Automation Testing

Roles and Responsibilities-  : 

  • Apply your subject matter expertise to ensure validation and verification of our products and associated integrations. As a Testing lead you will be responsible for coordination with external partners, and internal stakeholders for improved testing efficiency, planning and execution.
  • Test reporting and Team Skills to guide a small team of testers (3-5) of similar experience.
  • Analysis and creation of formal documentation including project test plans, reports and manuals as applicable.
  • Defect management and reporting, Communicating issues stakeholders.
  • Ability to highlight and drive issues forward from identification through to resolution.
  • Work with the various teams to analyze and assess implementation methodology.
  • Ability to plan test schedules and strategies in accordance with release scope.
  • Design test cases, scenarios needed to perform manual, regression testing, negative testing, retests and usability.
  • Experience in using any of the bug tracking tools ex. Jira, Bugzilla, HP Quality Center.
  • Working efficiently together with a Quality Assurance (QA) team to assess product problems and brainstorm solutions.
  • Troubleshoot root cause of the issues.
  • Collaborate with cross functional teams for smooth delivery of projects.
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