The demand for home deliveries has skyrocketed owing to the COVID-19 pandemic and nationwide lockdowns across the world. One-third of shoppers purchased online food and groceries in a week when this crisis started in the US, with 41% of being first-time online shoppers. There is a 10%-30% increase in the online spend of groceries and non-groceries purchases and 30% of consumers said that they plan not to leave the house and go to restaurants often and rather get food delivered.
It’s a massive challenge for brands to scale deliveries and ensure seamless delivery operations. But savvy businesses are leveraging dynamic routing platforms to navigate through these unprecedented times. A dynamic routing platform drastically improves efficiency of delivery operations by increasing fleet visibility, automating route planning, intelligently allocating tasks, reducing empty miles, intelligently optimize routes, ensuring profitability per order, and doing much more. Let’s quickly go through each of these aspects.
Increasing Fleet Visibility
A dynamic routing platform empowers businesses to track and trace delivery executives in real-time. At any given point in time delivery managers can gain access to data relating to when an order was picked up, from where it was picked, what’s the ETA, who is carrying the order so on and so forth. By gaining 100% visibility of ground level operations, delivery stakeholders can quickly get to know about delays, route diversions, and unnecessary stoppages. All these positively impact the time required to complete a delivery.
Automated Route Planning
A dynamic routing platform uses machine learning algorithms to sieve through tons of data to pick the most efficient routes for your deliveries without any limitation on the number of stops or vehicles to be optimized.
Such a platform continues to work at all times, suggesting the most efficient routes in real-time, based on parameters such as customer location, resource capacity, customer preferences, traffic conditions, one-way windows, and weather. To ensure safety, a dynamic routing platform also helps delivery executives get instant alerts in case he ventures into an area with a COVID-19 positive case.
In addition to suggesting the best route, a dynamic routing platform automatically allocates shipments to last-mile agents in a logical sequence, making the system more efficient and deliveries less expensive. It automatically calculates the best route for deliveries and streamline regular workflows.
Reduces Empty Miles
A real-time dynamic routing platform allows enterprises to leverage the shortest and the most fuel-efficient route while planning return journeys. To further optimize the cost of delivery operations, logistics stakeholders can easily assign pickup tasks to vehicles returning empty from a customer’s location. Such a platform can analyze and club low-volume and high-volume lanes to build closed-loop routes that ensure consistent movement of freight. This reduces the chances of a vehicle running empty-miles.
Ensures Profitability Per Order
A real-time dynamic routing platform makes deliveries profitable. It reduces empty miles, improves fleet capacity, automatically generates fuel-efficient routes, and ensures seamless multi-drop delivery routes. All these factors significantly contribute towards lowering the TCO (total cost of ownership) of executing delivery operations. By constantly optimizing delivery routes in real-time, it eliminates chances of delays, ensuring high levels of delivery productivity.
FarEye is empowering global brands to drive highly efficient delivery operations, especially at a time when the pandemic is causing massive supply chain disruptions. To know how our dynamic routing platform can help you sign up for a quick demo.
Shrinking delivery time, ballooning customer expectations, and cut-throat price wars are making managing deliveries a herculean task. To find the right balance between all these aspects, it’s important to ensure robust last-mile delivery operations. A delivery management software can empower businesses to shrink costs, drive super-fast deliveries and help keep your customers loyal.
A modern, AI-enabled logistics software can help you achieve this by automatically allocating tasks to delivery executives, depending on the available resources and the destination of a parcel.
An enterprise has several business units and systems at execution level. Acronyms like FSM -Field Service Management, CRM- Customer Service Management, SCM-Supply Chain Management, ERP – Enterprise Resource Planning, ESP- Enterprise Social Platform, ECM – Enterprise Content Management act as enterprise segments or systems. It’s difficult to exist in isolation for any system at enterprise.