With Amazon transforming how enterprises manage customer experience and operational efficiencies, having real-time track and trace visibility in place, is a key and mandatory element of logistics management. To remain relevant and competitive, enterprises are under looking at technology tools to balance customer experience and operational efficiency. The key to staying on top of your systems is having real time tracking and tracing capabilities for your deliveries. FarEye as a platform has empowered 150+ enterprises with cutting-edge, technology-driven track and trace visibility. This is one solution that gives an adequate amount of predictable visibility to both customers and dispatchers.
Undetected route deviation
Inefficient routing operations
Escalated operational costs
Loss of productivity
Marred customer experience
FarEye is a customizable platform that has helped world’s leading enterprises get advanced track and trace visibility. Here are some highlights of FarEye's track and trace capabilities.
Comprehensive dashboard visibility
Alerts & notifications
Digital control tower
SMS & web-based tracking
Improved Customer Experience
Deliver a superior customer experience with the platform’s extensive track and trace capabilities. Enterprises can now deliver a predictable experience through better SLA adherence which would significantly improve customer experience.
Improved Driver Efficiency
Cut empty miles and route deviation through real-time track and trace. This would significantly improve driver performance and overall operational efficiency. Drivers will have fewer shipment status calls to answer.
Dispatchers can centrally monitor routing operations. This helps in instant identification of route deviation and avoids missed deliveries, empty miles, theft and pilferage. This makes overall operations more cost-effective and efficient.
Increased Courier Productivity
With automation, visibility and predictability, an added benefit is that your agents now get to do more with less time. This means a significant increase in your deliveries which you can measure per hour. Equip them with the tools they need to deliver more and earn more incentives while improving your bottom line.
Unlock New Levels Of
Track & Trace Visibility